Building a Culture of Operational Excellence

Abstract:

Description: For many companies, Software Operations is something that is kept completely separate from Software Development. Now, with infrastructure automation frameworks blurring the lines between what is Software Operations and Development, how do teams decide on who owns what? How do teams not end up pointing the finger at each other when something breaks? In this talk, we'll focus on some of the tactics and strategies used in getting teams to work better together and helping engineers think of Operational Excellence with every line of code written.

Speaker:

Arup Chakrabarti, the Operations Engineering Team Lead at PagerDuty